Customer Service One key factor that differentiates you from the rest of your competitors. Warehouse 2000 Order Entry empowers your order proccessing personnel with the capability to quickly respond to customer's inquiries. Summary and detailed information can be retrieved with minimun keystrokes.
Simplicity Warehouse 2000 Order Entry is designed with the backing of twenty years of experience in working closely with users from various industries and backgrounds. Your customer service team will gain access to information that is vital to their job performance. You can access on-line information such as inventory availability, pricing, customer sales history, without having to leave your order entry screen.
Customization Acatech realizes that no two businesses operate the same way. Warehouse 2000 Order Entry is flexible to accommodate your unique customer servicing requirements, and management needs. Warehouse 2000 Order Entry can be tailored to meet your specific requirements, down to the smallest detail. Warehouse 2000 TM Order Entry
Distinctive Features
- Multiple Order Types
- Add, Modify, Delete by order, line item
- Convert order quantity to inventory unit of measure
- Automatic selection of oldest product
- Unlimited number of line items per order
- Product allocation
- Automatic fax-back of order confirmation to the customer
- On-line tracking of order status
- Kit building based on order requirement
- Automatic generation of shipping documents
- Support cross-docking of orders
- Allocate specific lots for specific customers
- Order Consolidation
- Multiple ship-to addresses to one sales order
- Link to manufacturing and/or purchase orders
- User-defined invoice/sales order documents
- User defined matrix for customer'shipping and order processing instructions
- Automatic update of inventory quantity
- Unlimited comments field
- Customer returns
- Detailed audit trail
- Credit card authorization
- Sales activity
Additional Modules Available
- Purchase Management
- Inventory
- Asset Management
- EDI
- Bar Code Collect
- Third party General Accounting
- RMA Management
- Work Order
- Internet Enabled
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